Multitech MTCBA-G-F1 User Manual
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Brand: Multitech
Category: Modem , Network Card , Wireless Router
Type: Operation & user’s manual
Model: Multitech MTCBA-G-F1 , Multitech MTCBA-G-F2
Pages: 29
Chapter 1 – Description & Specification
Multi-Tech Systems, Inc. MultiModem® GPRS User Guide 3
Contents
Chapter 1: Product Description and Specifications................................................................................ 4
Product Description ................................................................................................................................... 4
Package Contents ..................................................................................................................................4
Interfaces ................................................................................................................................................4
Parts to be Supplied by Wireless Service Provider................................................................................4
Parts to be Supplied by End User .......................................................................................................... 4
Antenna/RF Specifications .....................................................................................................................5
AT Command Info...................................................................................................................................5
Phone Number for the Wireless Modem ................................................................................................5
Network Access...................................................................................................................................... 5
Features.................................................................................................................................................. 6
Application Overview ................................................................................................................................. 7
Application Types ...................................................................................................................................7
Benefits/Features in Applications ........................................................................................................... 8
Functions – GSM Modes ........................................................................................................................9
Specifications........................................................................................................................................... 10
General Specifications.......................................................................................................................... 10
Electrical Characteristics ...................................................................................................................... 10
Input/output electrical characteristics for external connections............................................................10
LED Indicators ...................................................................................................................................... 11
RS232 15-Pin Connector Pinout ..........................................................................................................11
Chapter 2: Installation ..............................................................................................................................12
Mechanical Mounting...............................................................................................................................12
Electrical Installation & Configuration ......................................................................................................14
Mobile Phonetools ...................................................................................................................................17
Direct Modem Installation ........................................................................................................................17
Verifying Signal Strength .........................................................................................................................17
Verifying Network Registration ................................................................................................................18
Testing the Configuration.........................................................................................................................19
Chapter 3: Troubleshooting.....................................................................................................................20
Troubleshooting Examples ...................................................................................................................... 20
Situation A: The modem does not answer through the serial link........................................................ 20
Situation B: The modem always returns «Error» when trying to issue a communication.................... 21
Situation C: The modem always returns «No carrier» when trying to issue a communication............ 22
Chapter 4: Safety.......................................................................................................................................23
Safety....................................................................................................................................................... 23
General Safety......................................................................................................................................23
Vehicle Safety....................................................................................................................................... 24
Your Responsibility...............................................................................................................................24
Chapter 5: Warranty and Repairs ............................................................................................................25
Multi-Tech Warranty Statement............................................................................................................ 25
Repair Procedures for International Customers...................................................................................26
Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical
abuse, or user-caused damages are billed on a time-plus-materials basis.........................................26
Replacement Parts ...............................................................................................................................26
Chapter 6: Reference Information........................................................................................................... 27
Wireless Modem Reference Information .................................................................................................27
General .................................................................................................................................................27
Disclaimer .............................................................................................................................................27
Data Cable Diagram, Regular Wireless MultiModem........................................................................... 27
Data Cable Diagram, Wireless MultiModem with Voice.......................................................................28
Appendix A - Waste Electrical and Electronic Equipment (WEEE) Statement...................................29