Acer HDS WMS100 Reference Manual
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216 Chapter 8 Troubleshooting
Note : Work to use NAS Manager Modular becomes charge of the system administrator.
The system administrator must cooperate with the maintenance member.
Take actions to the connection or the
setting with the problem.
(Note)
Does the problem attributed to the
network environment occur from
the message of the output file of
“Network Info.”?
(Note)
Refer to NAS
Manager Modular User's Guide
appendix D.
No
Yes
END
Acquire a “Network Info” file from the
NAS Manager Modular
(Note)
.
Yes
No
Was
the failure recovered?
Take action, according to the contents
of the message.
(Note)
Is an error message output in a
system message of the NAS
Manager Modular?
(Note)
No
Yes
END
Yes
No
Was the failure recovered?
Connect the disk array subsystem to
WEB from a service PC.
Is any failure reported to WEB?
No
Yes
A slowdown failure may have occurred
in the NAS OS.
Perform the maintenance work
according to the failure recovery
procedure.
Perform the maintenance work
according to the failure recovery
procedure for WEB.
Continued from the previous page.