Hewlett-Packard Integrity cx2600 Maintenance Manual
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different number of beeps for each type of error. If you do not hear the beeps, or may have
miscounted beeps, you can repeat the message by pressing the front panel power button for 3
to 5 seconds. (Release the power button when you first hear the e-buzzer. Do not press the power
button for more than 5 seconds.)
The e-buzzer emits a modem-like sound that is repeated three times. Next, the e-buzzer emits a
beep code consisting of 0 to 7 beeps occurring at 1 second intervals. Each beep lasts 1 second.
The e-buzzer does not report all problems—only the error conditions described here. If the
e-buzzer describes an error, check the front panel LEDs and the system logs for additional
information.
NOTE: The error message and identifying information can be sent via telephone line to an
authorized help desk or to an HP Support facility. This telephone signal can be decoded to
identify the server by model and serial number, and to help identify the error. To send this signal
to HP Support via telephone, just hold the telephone next to Diagnostic LED 1 on the server front
panel while the system is booting.
The beep codes provide only general information. If you hear an error code, always check the
LEDs and system logs before replacing components. The LEDs and system error messages can
help you identify the failing item or assembly.
Table 4-1 Beep Code Descriptions
DescriptionSuspect Component
Number of
Beeps
Processor absent or not correctly connected. Reseat or replace processor.Processor1
Power supply failure. Replace the power supply.Power Supply2
Memory failure. Check that matched DIMMs are correctly installed, replace
DIMMs as appropriate.
Memory3
Management processor card malfunction. Reseat or replace Management processor
card connectors.
MP Card4
PCI I/O card malfunction. Reseat or replace the PCI card.PCI Card5
Two minutes have elapsed after BMC system startup and no BOOT_START event
has been logged into the System Event Log.
Possible causes include:
Critical System
Failure
6
a. System clock failed
b. System board malfunction
c. Bad CPU connection to the system board
d. CPU power module malfunction
e. CPU malfunction
f. Bad system firmware
Defective system board. Contact HP Support for assistance.System Board7
Troubleshooting Using LED Indicators
Your hp Integrity cx2600 Server has LED indicators located on the front and rear of the server
which you can use to determine what repair action is required. Descriptions of front and rear
panel LEDs are provided in the following sections.
Front Panel LEDs
The front panel LEDs show server status at a glance. They include four diagnostic LEDs, and
the system, LAN, and power LEDs. The front panel LEDs are listed in Table 4-2, together with
system status or probable cause descriptions of likely system failures.
56 Troubleshooting