Before you coil for service... GEA o ce .co
Washer Performance Possible Causes What to do
Result of normal wear on
While this is not caused by the washer, you can slow the pilling
Pilling poly-cotton blends and
fuzzy fabrics process by washing garments inside out.
Snags, holes, tears,
rips or excessive wear
Pins, snaps, hooks, sharp
buttons, belt buckles,
zippers and sharp obJects
left in pockets
Undiluted chlorine bleach
Chemicals like hair bleach
or dye, permanent wave
solution
Improper sorting
Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp buttons.
Turn knits (which snag easily)inside out.
Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
Rinse items that may have chemicals on them before washing.
Avoid mixing heavy items (like work clothes) with light items (like
blouses).
Try a fabric softener.
Overloading or incorrect Load your washer so clothes have enough room to move freely with
Wrinkling water level water covering all of the clothes.
Incorrect wash and dry Hatch Cycle selection to the type of fabric you are washing
cycles (especially for easy care loads).
Repeated washing in water
Wash in warm or cold water.
that is too hot
Washer Soounds Possible Causes What to do
The drive system will engage at the start of agitate and disengage
Shifter mechanism is when agitate is complete. This occurs multiple times during the
"Metallic clicking" engaging or disengaging wash.
Back and forth
"swoosh" or light Electric motor reversing This machine has a drive system that doesn't use gears. This sound
"clicking" sound during direction is the motor rotating back and forth to agitate your laundry.
agitate
Quick short agitation Clothing redistribution At the end of agitate, the motor makes short agitation strokes to
sounds at end of agitate redistribute the load.
"Click" when water Relay switch The relay makes a click sound when activated. The water level acti-
stops filling vates the relay and stops filling.
"Clicking" behind Con- Automatic Temperature This valve mixes in cold and hot water. The "clicking" is the valve
trol Panel during fill Control Valve turning on and off.
Water volume changes Automatic Temperature This valve mixes in cold and hot water. The sound changes when
during fill Control Valve the valves are turned on and off.
Motor "whining up" or Motor ramping up/down The motor will speed up incrementally during the spin cycle. When
"coasting down" in spin during spin cycle spin is complete, it will coast until it stops.
"Humming" Water drain pump The drain pump will make a humming sound when pumping out
water after agitation stops and continue until spin is complete.
When the pump starts drawing in air, It starts to gurgle. The washer
"Gurgling" Water drain pump should then begin spinning and the sound will continue until it is
done spinning.
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