ALCATEL OT-S319A User Manual

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Brand: Alcatel

Category: Cell Phone

Type: Operation & user’s manual

Model: Alcatel OT-S319A , Alcatel OT-S320A , Alcatel OT-S321A

Pages: 36 (3.09 Mb)

Download Alcatel OT-S319A Operation & user’s manual

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Unable to receive incoming calls
Make sure your cellphone is switched on and connected to a network
(check for busy or unavailable networks)
Check your subscription status with your operator (credit, account
status etc.)
Make sure you have not forwarded incoming calls (see page 29)
Make sure that you have not barred certain calls
The caller’s name does not appear when a call is received
Check that you have subscribed to this service with your operator
Your caller has concealed his/her number
The sound quality of the calls is not optimal
You can adjust the volume during a call by means of the key
Check the network signal strength indicator
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription includes
this service
Make sure this feature does not require an Alcatel accessory
When I select a number from my directory, the number is not
dialed
Make sure that you have correctly recorded the number
Make sure that you have selected the country prefix when calling a
foreign country
I am unable to create a file in my directory
Make sure that your SIM card directory is not full; delete some files or
save the files in the telephone's directory (i.e. your professional or
personal directories)
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability
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My cellphone will not charge properly
Make sure that your battery is not completely discharged; the battery
charge indicator can take several minutes and may be accompanied by a
quiet whistling sound
Make sure charging is carried out under normal conditions (0°C +40°C)
Make sure your battery is inserted. It must be inserted before plugging
in the charger
Make sure you are using an Alcatel battery and charger
When abroad, check that the electrical current is compatible
My cellphone will not connect to a network
Try connecting in another location
Verify the network coverage with your operator
Check with your operator that your SIM card is valid
Try selecting the available network(s) manually (see page 45)
Try connecting at a later time if the network is busy or unavailable.
SIM card error
Make sure the SIM card has been correctly inserted (see page 17)
Verify with your operator that your SIM card is 3V compatible; ; old 5V
SIM cards are not compatible.
Make sure the chip on your SIM card is not damaged or scratched
Unable to make outgoing calls
Make sure you have dialed a valid number and press the key
For international calls, check the country and area codes
Make sure your cellphone is connected to a network, and that the
network is not busy or unavailable.
Check your subscription status with your operator (credit, account
status etc.)
Make sure you have not barred outgoing calls (see page 29)
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